How can we help?

Download Rafeeg, choose a service category, describe what you need, and review the providers or offers available for your request.

Yes. Clear photos can help providers understand the work and prepare a more accurate response.

Availability varies by city and category. The app shows the options currently available for your selected location.

Rafeeg is a marketplace that connects customers with independent service providers. Your selected provider is responsible for delivering the agreed work.

Compare the work included, materials, exclusions, number of visits, timing, provider experience, recent feedback, and final price.

It may change if the site condition or requested scope differs from the original description. Ask the provider to explain and approve any change before additional work begins.

Contact the provider through the available channel and keep the Rafeeg support team informed if the schedule cannot be resolved.

Use the support option in the app, call 600 500 200, or send the request details to info@rafeeg.ae.

Include the request reference, provider name, date, a concise description, and any useful photos or documents.

Review the provider requirements and contact the onboarding team with your company, licence, categories, and service areas.

Visit the franchise page and share your proposed market, relevant experience, and contact details with the franchise team.

Commercial terms depend on market, territory, and operating scope. Detailed information is shared during the qualification and due-diligence process.